What personal information does Simply Giving collect?
If you purchase products for The Smith Family, Simply Giving requires you to provide certain details to help us process your purchase. This includes details such as your name, contact details, credit card details, company information and other personal details.
In addition, each time you visit the Simply Giving web site, anonymous navigation information is collected by our servers. This provides Simply Giving with information about how the web site is used and navigated, including the number of hits, the frequency of visits and the duration of visits to each web page on the site. It does not personally identify individual users.
What happens to your personal information?
Simply Giving respects your privacy. All sensitive information remains secure, confidential and will be used and disclosed to enable us to process your purchase. Simply Giving will take all reasonable precautions to protect your personal information from unauthorised use or alteration. Furthermore, the personal information collected from you at this site is or may be used:
- for receipting purposes;
- to notify you about other or new products or services;
- in order to provide you with the products, services or information you have requested.
Simply Giving may also use its database, including information provided by you through this web site, to distribute information about other Simply Giving products and services. If at any time you no longer wish to receive email or postal communications from Simply Giving, please contact Simply Giving at any time at email@example.com.
Information collected on this site may also be combined and de-identified to provide Simply Giving with anonymous demographic and usage information. Simply Giving can then use this aggregated information to develop new and/or more appropriate services and products to offer to customers.
In addition, anonymous navigation information may be used for statistical analysis of the site, for marketing purposes and to tailor the content of the site to the needs of Simply Giving customers. Statistical information is not disclosed in connection with your personal information.
How can you access your personal information?
In most cases you may have access to personal information that Simply Giving holds about you. If you want access to your personal information, please contact Simply Giving at any time at firstname.lastname@example.org. Simply Giving will deal with all requests for access to personal information as quickly as possible. Requests for a large amount of information, or information which is not currently in use, may require further time before a response can be given. Simply Giving may charge you a fee for access if a cost is incurred to retrieve your information, but in no case will Simply Giving charge you a fee for your application for access.
Can you make changes to your personal information?
Yes. If you request Simply Giving to do so they will amend any personal information about you which is inaccurate, incomplete or out of date. If Simply Giving disagrees with your view about the accuracy, completeness or currency of a record of your personal information, and you ask Simply Giving to associate with that record a statement that you have a contrary view, they will take reasonable steps to do so.
The Smith Family is committed to protecting the privacy and confidentiality of our clients and supporters. The Smith Family supports and is bound by the Privacy Amendment (Private Sector) Act 2000 and the National Privacy Principles.
The Smith Family has always had a policy of protecting the personal information of our donors and clients. Indeed our name “The Smith Family” was a direct result of our founders wishing to remain anonymous themselves.
We only collect personal information that is necessary for our work. We never disclose the personal information of our clients or supporters to third parties, unless they are working directly on our behalf or we are required to do so by law. Nor do we publish personal information in publications or on our web-site, without explicit/express consent, unless required by law. We never sell, rent, lend or give away our supporter list. Supporters may chose not to receive some or all of our supporter communications.
Individuals may request copies of the personal information The Smith Family holds and request correction of any inaccuracies.